Customer Support
Should you encounter any issues, please follow these steps:
Refer to the troubleshooting section in our platform to identify potential solutions based on your error code.
If the problem persists or isn't listed, kindly submit a ticket through the "Tickets" section in your user profile.
Alternatively, you can also seek assistance from our community by joining your local Telegram group.
Admins will NEVER send you a direct message. If anybody approaches you directly on e.g. Telegram pretending to represent customer support, please block them and report as spam.
NEVER, under any situation, should you ever give someone your private key or recovery phrases. Immediately block and report anyone that asks for them.
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